Refund Policy

Last updated: 15 October 2026

ZYKAA aims to handle eligible refunds fairly and transparently.

When Refunds May Be Issued

Refunds may be applicable in circumstances such as:

Eligible order cancellations
Approved returns
Products that are unavailable after payment
Duplicate payments
Failed transactions where funds were captured
Other circumstances requiring a refund under applicable law

Refund Processing

Approved refunds for online payments will generally be initiated to the original payment method.

The time required for the refund to appear in your account depends on your bank, payment provider, card issuer, or UPI service.

We aim to initiate approved refunds promptly and within applicable legal and payment-provider timelines.

Advance Payment and COD Refunds

For orders where ₹129 was paid in advance and the remaining amount was payable on delivery, refunds will be calculated based on the amounts actually collected and the approved remedy.

If only the ₹129 advance was collected and a refund is due, the refundable amount will be processed accordingly.

If the COD balance was also collected, any approved refund will account for the amount actually paid.

Refund Status

To enquire about a refund, contact zbusiness37@gmail.com and provide your order number and payment reference.

We will assist with the available refund status information.

Contact: zbusiness37@gmail.com
Phone: 8866883400
Website: https://zykaa.shop and https://zykaaindia.com