Return, Replacement and Exchange Policy

Websites: zykaa.shop · zykaaindia.com

At ZYKAA, we want our customers to receive products that match their order and product descriptions.

Eligible Return Requests

Customers should contact us within 7 days of delivery for eligible return, replacement, or exchange requests involving:

• Damaged products
• Defective products
• Incorrect items received
• Products materially different from their descriptions
• Other issues eligible under the product listing or applicable law

How to Request a Return

To request a return or replacement:

1. Contact zbusiness37@gmail.com or call 8866883400.
2. Provide your order number and reason for the request.
3. Share photographs or videos of the issue where relevant.
4. Wait for return instructions before sending the product back, unless applicable law requires otherwise.

Product Condition

For change-of-mind requests, eligibility depends on the product listing and applicable law.

Any product-specific return exclusions must be lawful and clearly disclosed before purchase. Nothing in this policy removes a customer's legal remedies for defective, damaged, incorrect, spurious, or materially misdescribed products.

Return Shipping

If a return is due to our error, a damaged product, a defect, or an incorrect item, we will explain the return or pickup arrangement and will not unfairly shift costs to the customer.

For other eligible returns, any return-shipping responsibility will be communicated before the return is arranged.

Contact: zbusiness37@gmail.com
Phone: 8866883400
Website: https://zykaa.shop and https://zykaaindia.com